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U.S. Citizen Services
Delays in Overseas U.S. Passport Processing
Due to a systems issue affecting global passport operations, there is currently a delay in the printing of U.S. passports that were approved at overseas passport facilities.  Applications accepted at U.S. Embassies or Consulates on or after May 26, 2015 are affected by this delay.  If you applied for a U.S. passport during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the consulate or embassy at which you originally applied.  Information about how to apply for an emergency passport is available at

If you have a question that cannot be answered by reviewing our website, please email

We can also be reached by telephone +358-40-140-5957 from 2 pm - 4 pm, Monday through Thursday.

If you are an U.S. citizen in distress, call the main Embassy number at +358-9-616-250 and select 0.

Mailing address:
American Embassy
Consular Section/ACS
Itäinen Puistotie 14 B
00140 Helsinki, Finland