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Contact the Embassy


Embassy of the United States of America
Itäinen Puistotie 14 B
00140 Helsinki

Telephone: +358-9-616-250

Consular & VISA 

Consular Section - Visa Unit

For detailed information about Immigrant and Non-Immigrant Visas please visit

English and Finnish speaking customer service agents are ready to assist you from 8:00 a.m. to 8:00 p.m. local Finnish time and 7:00 a.m. to 3:00 p.m., Eastern Standard Time in the United States. The call center is closed weekends and Finnish national holidays, as observed by the U.S. posts.

Callers in Finland: Call (09) 42451555

Callers in the United States: Call +17035202571

To reach a customer service representative via email, please write to

Consular Section - American Citizen Services Unit
Embassy of the United States of America
Itäinen Puistotie 14 B
FIN-00140 Helsinki

Telephone: +358-40-140-5957
Phone inquiries are answered from 2 PM to 4 PM Monday through Wednesday.

For an American citizen emergency after hours, please call the main Embassy number at +358-9-616-250 and select 0.

American Resource Center

American Resource Center at the Kaisa House
P.O.Box  53 (Fabianinkatu 30)
00014 University of Helsinki

Telephone: +358-50-448 5704

Reference services: Mon-Fri 9-17


Please do not send email to regarding:

  • Consular affairs, passports, visas, or legal affairs
    Please contact the Consulate regarding these questions.
  • Travel and tourism questions
    Unfortunately, the U.S. Embassy does not have a travel and tourism office, and we cannot provide travel information, brochures, schedules, etc. There is a great deal of travel information on the Internet, and we suggest you begin by checking our travel links. For travel questions about Finland check our Finland links.
  • School projects, etc.
    There is a lot of useful information for school projects about the United States on our special web pages for for teachers and students. For projects about Finland, check our Finland links. For more information please contact the American Resource Center, email

Please do send email to regarding:

  • problems with our website
  • suggestions on how we can improve the website
  • questions that you have not been able to answer using the sources mentioned above