English and Finnish speaking customer service agents are ready to assist you from 8:00 a.m. to 8:00 p.m. local Finnish time and 7:00 a.m. to 3:00 p.m., Eastern Standard Time in the United States. The call center is closed weekends and Finnish national holidays, as observed by the U.S. posts.
Callers in Finland: Call (09) 42451555
Callers in the United States: Call +17035202571
To reach a customer service representative via email, please write to email@example.com. Inquiries regarding pending petitions at NVC, KCC, or USCIS should email HelsinkiIV@state.gov.
The American Embassy in Helsinki is not able to act as your attorney and prepare the various application forms on your behalf. Should you have one or two short and precise questions regarding the forms then you may address those questions to the following e-mail address: helsinkiIV@state.gov (Please state your daytime telephone number should we need to talk to you). Should you need extensive help in preparing your application then you must seek professional assistance.
Exchange rate used
1 US$ = .95 Є.
Assistance in preparing the Affidavit of Support Form I-864, click www.uscis.gov.