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Visas

Non-Immigrant Visas

For detailed information about Non-Immigrant Visas please visit http://www.ustraveldocs.com/fi

English and Finnish speaking customer service agents are ready to assist you from 8:00 a.m. to 8:00 p.m. local Finnish time and 7:00 a.m. to 3:00 p.m., Eastern Standard Time in the United States. The call center is closed weekends and Finnish national holidays, as observed by the U.S. posts.

Callers in Finland: Call (09) 42451555

Callers in the United States: Call +17035202571

To reach a customer service representative via email regarding interview scheduling or visa fee payment, please write to support-finland@ustraveldocs.com. For other issues, including diplomatic visas, write to HelsinkiNIV@state.gov.

Please also check the Contact Us page for more ways to e.g., check the status of your visa or passport.

Immigrant Visas

For detailed information about Immigrant Visas please visit http://www.ustraveldocs.com/fi.

English and Finnish speaking customer service agents are ready to assist you from 8:00 a.m. to 8:00 p.m. local Finnish time and 7:00 a.m. to 3:00 p.m., Eastern Standard Time in the United States. The call center is closed weekends and Finnish national holidays, as observed by the U.S. posts.

Callers in Finland: Call (09) 42451555

Callers in the United States: Call +17035202571

To reach a customer service representative via email, please write to support-finland@ustraveldocs.com. Inquiries regarding pending petitions at NVC, KCC, or USCIS should email HelsinkiIV@state.gov.

Obtaining a U.S. Criminal Record Check

  • A U.S. criminal record check is also known as a police record, background check, rap sheet, or FBI identification record. It can only be issued by the FBI in the United States and it may take several months to receive.  There are a few reasons why someone might need this record. Some employers may require a check for certain positions if you have lived in the United States. Additionally, it might be required for immigration purposes to another country.

    This service is not available in Finland. Please visit the U.S. Embassy Estonia website to learn how to obtain the U.S. criminal record check: http://estonia.usembassy.gov/criminal_record_check.html

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